Request removal of your CraveGo account and personal data
What happens when you request deletion
Your request is reviewed by our team within 7 business days.
We delete or anonymize personal data such as your name, email, phone, and saved addresses.
Order and payment records required for tax, fraud prevention, or legal compliance may be retained in anonymized form.
E-money wallet balances must be withdrawn or settled before deletion can be completed.
This action cannot be undone once processing is complete.
Data Privacy Act (Philippines): You may also email support@cravego.ph to exercise your right to erasure under RA 10173.
Sign in to submit a request
To verify your identity, sign in with the Google account linked to your CraveGo customer profile.
Restaurant, rider, or POS merchant? Email support@cravego.ph from your registered business email.
Submit deletion request
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⚠️ Permanent action: After approval, you will lose access to order history, wallet balance, loyalty stamps, and saved addresses tied to this account.
✅ Request received
Your account deletion request has been submitted. Our team will email you at the address on file when processing is complete (usually within 7 business days).
